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ISO 27001 · 35-STEP CHECKLIST

ISO 27001:2022 Implementation Checklist — 35 Steps to Certification

ISO 27001:2022 replaced the 2013 controls with 93 controls organised into 4 themes. Most failed certifications come from skipping the management-system elements (Clauses 4–10) and jumping straight to controls. Walk this in clause order — Stage 1 auditor checks documentation, Stage 2 checks operating effectiveness.

Who this is for
  • Information security leads driving first-time certification
  • Companies transitioning from ISO 27001:2013 to :2022 (deadline Oct 31 2025 passed; non-conformity now)
  • B2B SaaS where ISO 27001 is contractually required by EU enterprise buyers
  • Organisations preparing for FedRAMP, HITRUST, or PCI DSS that need ISMS as foundation
Typical timeline
First certification: 9–14 months. Surveillance audits years 1 & 2, recertification year 3.
Severity legend
criticalhighmedium

The checklist

Clause 4 Context

1
Determine internal & external issues affecting the ISMS
critical
Documented context analysis; PESTLE / SWOT acceptable evidence.
Clause 4.1
2
Identify interested parties and their requirements
high
Customers, regulators, employees, suppliers; documented requirements per party.
Clause 4.2
3
Define ISMS scope (what's in, what's out, with rationale)
critical
Scope statement is auditor's first reference — be precise.
Clause 4.3

Clause 5 Leadership

4
Top management commitment & ISMS policy approved by leadership
critical
Signed policy + meeting minutes evidencing leadership engagement.
Clause 5.1, 5.2
5
Documented roles, responsibilities & authorities for ISMS
high
Org chart + role descriptions for security team.
Clause 5.3

Clause 6 Planning

6
Risk assessment methodology documented & approved
critical
Define how you identify, analyse, and evaluate risk (likelihood × impact scale).
Clause 6.1.2
7
Risk register with owners, treatment options, residual risk
critical
Living document — auditor will check it's updated.
Clause 6.1.2
8
Statement of Applicability (SoA) listing all 93 Annex A controls
critical
Each control: applicable/not applicable + justification + implementation status.
Clause 6.1.3
9
Risk treatment plan with assigned owners & deadlines
high
Bridges risks → controls; tracked to closure.
Clause 6.1.3
10
Documented information security objectives
high
Measurable, time-bound; reviewed in management review.
Clause 6.2

Clause 7 Support

11
Competence requirements documented & evidence of training
high
Job descriptions list required skills; training records on file.
Clause 7.2
12
Awareness program reaching all employees
critical
Annual mandatory training + phishing simulations + posters/intranet.
Clause 7.3
13
Documented information control (version, approval, distribution)
critical
Document register with version, owner, last reviewed date.
Clause 7.5

Clause 8 Operation

14
Operational planning & control — change management documented
high
Risk-informed change process; auditor will sample changes.
Clause 8.1, A.8.32
15
Risk assessment performed at planned intervals + after changes
high
At least annual + ad-hoc after major changes/incidents.
Clause 8.2
16
Risk treatment implementation tracked to completion
high
Risk register shows residual risk + control evidence.
Clause 8.3

Clause 9 Evaluation

17
Monitoring, measurement, analysis, evaluation plan
high
KPIs for each objective; documented results.
Clause 9.1
18
Internal audit programme (covering full ISMS over a cycle)
critical
Schedule + competent auditors + reports + corrective actions.
Clause 9.2
19
Management review meetings (minimum annually)
critical
Standing agenda: changes, performance, audit results, risks, opportunities.
Clause 9.3

Clause 10 Improvement

20
Nonconformity & corrective-action process documented
critical
Root cause, correction, corrective action, verification of effectiveness.
Clause 10.1

Annex A.5 Organisational

21
Information security policies set & communicated
high
Topic-specific policies (access, backup, change, etc.) all approved.
A.5.1
22
Threat intelligence collected & acted upon
high
New :2022 control — CISA/NCSC/MS-ISAC feeds documented in IR process.
A.5.7
23
Information security in supplier agreements
high
Contractual security requirements; tier-based assessment.
A.5.19–.22
24
Information security incident management process
critical
Defined, tested, evidence of incidents handled per process.
A.5.24–.27
25
ICT readiness for business continuity
critical
Documented BCP/DRP with RTO/RPO; tested.
A.5.30

Annex A.6 People

26
Background verification before hiring
high
Documented per-hire; proportionate to role.
A.6.1
27
Disciplinary process for security violations
high
Documented + applied; aligns with HR policy.
A.6.4

Annex A.7 Physical

28
Physical security perimeter, entry controls, monitoring
high
Even cloud-hosted orgs need this for offices/data closets.
A.7.1–.4
29
Secure disposal or reuse of equipment
high
Wipe / destroy certificate; documented chain of custody.
A.7.14

Annex A.8 Technological

30
User access management (provisioning, review, deprovisioning)
critical
Quarterly access reviews; same-day deprovisioning on termination.
A.8.2, A.8.3, A.8.18
31
Cryptography with key management
high
Policy + KMS + key rotation documented.
A.8.24
32
Logging & monitoring with protected log integrity
critical
Centralised SIEM; logs write-once; retention per policy.
A.8.15–.17
33
Secure development lifecycle with code review & testing
high
SAST/DAST in CI; secure-coding training; threat modelling.
A.8.25–.28, A.8.30
34
Web filtering and protection against malware
high
EDR + DNS filtering + email gateway.
A.8.7, A.8.23

Audit Prep

35
Pre-Stage-1 mock audit & document review by competent party
critical
Closes gaps before certification body shows up; 6 weeks before Stage 1.
Best practice

Pitfalls — where teams actually fail

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FAQ

ISO 27001:2013 vs :2022 — what changed?
Annex A reorganised: 114 controls → 93 (in 4 themes: organisational, people, physical, technological). 11 new controls (e.g., threat intel, secure coding, web filtering). Transition deadline Oct 31 2025.
How does ISO 27001 differ from SOC 2?
ISO 27001 = international standard requiring full ISMS + certification. SOC 2 = US audit reporting against TSC, no certificate (it's an attestation). Many companies do both.
Do we have to implement all 93 Annex A controls?
No — the SoA documents applicability with justification. But excluding a control requires defensible reasoning.
Can we self-certify?
No. Certification requires an accredited certification body (CB) — typically BSI, DNV, Schellman, A-LIGN.

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